A McDonald's employee is campaigning for higher wages after a call to an employee helpline merely pointed her in the direction of federal help programs.

Nancy Salgado, 27, has been a full-time employee at a Chicago area McDonald's for 10 years and makes $8.25 an hour, which is below the poverty line.

She is one of several fast-food workers who have walked off the job in recent months in a nationwide movement aiming to raise the wages of fast-food workers to $15 an hour, according to The Huffington Post.

When Salgado called the McResource Line to ask what services the company could provide her to help pay for food and health care for her kids, she was told to apply for government aid programs such as Food Stamps and Medicaid.

"You can ask about things like food pantries. Are you on SNA? SNAP is Supplemental Nutritional Assistance [Program]-food stamps...You would most likely be eligible for SNAP benefits," the McResource Representative told Salgado in a recorded phone call.

"Did you try and get on Medicaid? Medicaid is a federal program. It's health coverage for low income or no income adults-and children," the representative continued.

Though the version of the call posted on YouTube by the advocacy Group Low Pay Is Not Okay  is edited, the advice in general came under fire because McDonald's continues to be a highly-profitable company. It posted a $1.5 billion profit for its third quarter, a 5 percent jump over sales last year.

It was also criticized based on a proposal to Congress to cut $5 billion from the Food Stamps Program as early as next week. A family of four getting the maximum benefit of $668 a month could see cuts trimming their received aid down by $36 monthly, according to CNN. 

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