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Best Burger in America: Five Guys Burgers and Fries Beats In-N-Out

McDonald's and Burger King marked in near the bottom of the list. Ranked at last place of the 16 chains considered was Dairy Queen just below Jack in the Box. The worst service went to Hardee's.

By Dexter Keyton, EnStars on Sep 21, 2012 01:24 PM EDT
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Cheeseburger
A Five Guys Burgers and Fries Cheeseburger (Photo : Reuters)

The American people have spoken and Five Guys Burgers and Fries is their burger of choice.

The burger chain was at the top of a new survey having people list their favorite burger joints. Market Force Information surveyed 7,600 consumers and calculated the favorite result based on total votes and then factored in the number of locations for each chain.

No matter what region the people that were surveyed were from they all put Five Guys at the top of the list. Overall, In-N-Out was second, followed by Fuddruckers, A&W and Smashburger.

"Five Guys does zero advertising, but by delivering consistently great customer experience, they're able to build a word-of-mouth buzz that continues to bring new customers through the door," said Market Force Chief Marketing Officer Janet Eden-Harris in a statement.

Other more famous chains such as McDonald's and Burger King marked in near the bottom of the list. Ranked at last place of the 16 chains considered was Dairy Queen just below Jack in the Box.

Five Guys was ranked best in categories that included food quality and taste, service, cleanliness and overall atmosphere. But it didn't do a clean sweep as the only category that it failed to rank on the top was best overall value with In-N-Out won winning the head spot.

Even though Smashburger is a newcomer, they ranked second in every category except overall value.

Out of the chains that ranked at the bottom of the individual categories were McDonald's and Hardee's who shared low rankings for overall value. Jack in the Box placed last food quality and cleanliness categories. The worst service went to Hardee's, while Dairy Queen's was voted as the most lacking of atmosphere.

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