Leslie Jones gets honest with Jessica Alba on social media. The actress and comedian is not happy with how Alba's Honest Company does business.
The Ghostbusters star took to Twitter to call out the Honest Company for a recent bad experience, tagging Alba in her message but not elaborating further.
"Ok @Honest you just lost a good customer. @jessicaalba please address your company that is not doing good business. I have use your company for more than three years now and these last three orders have been a nightmare!!" she wrote.
Actress turned businesswoman Alba personally responded to Jones's complaint a few hours later, telling her she'd look into it and claiming to be a big fan of the Saturday Night Live star.
"Omg! I'm so so sorry you haven't had a great experience. We are all over this issue and will make it right. I am so appreciative and grateful to you for being a loyal Honest fan over the years," replied Alba.
Not So Honest
The Sin City actress launched the company back in 2012. They've been sued a number of times since then, including in 2015 when a man filed a class-action lawsuit claiming to have suffered a severe sunburn after using Honest Sunscreen.
According to his complaint, Honest Company reduced its zinc oxide content from 20 percent to 9.3 percent but continued to sell its sunscreen as providing broad spectrum SPF 30 sun protection.
In 2016, the Organic Consumers Association alleged that Honest baby formula contained non-organic ingredients. However, that case was dismissed.
Just last summer, Honest settled a class action lawsuit in relation to having misled customers about ingredients in both its laundry detergent and dish soap. The company has consistently maintained no wrongdoing.
Product recalls have also been an ongoing issue. The company claims that its products suffer an unfair amount of scrutiny compared to those of other brands because Alba is a celebrity.
Alba started the Honest Company with the aim of providing natural alternatives to the most popular baby products on the market. In 2015, Honest Beauty, a separate all-natural beauty line, was launched.
"I founded The Honest Company because I wanted safe, effective products that perform," Alba is quoted as saying on their official site.
The company's site also notes its values are rooted in consciousness, community, transparency, and design. Alba is both its founder and visionary leader, providing guidance on overall strategy, creative marketing, and product innovation.
According to CNN, the company recently received $200 million in funding from a private equity firm to help its products reach a more global audience.
Meanwhile, Jones was nominated for an Emmy last week for her SNL work. She starred in the 2016 Ghostbusters reboot, directed by Paul Feig, alongside Kate McKinnon, Melissa McCarthy, and Kristen Wiig.
Ok @Honest you just lost a good customer. @jessicaalba please address your company that is not doing good business. I have use your company for more than three years now and these last three orders have been a nightmare!! I have spend too much money here for that to happen!! — Leslie Jones (@Lesdoggg) July 17, 2018